Question 1

What is Accarent Health?

Accepted Answer

Accarent Health is a concierge-style program that gives you access to high-quality care for complex and costly medical needs—with no out-of-pocket cost to you. Accarent partners with top-tier facilities and providers nationwide (https://www.accarenthealth.com/network-hospitals)to deliver transparent, bundled pricing for major procedures.

Question 2

What's Covered and is Travel Included?

Accepted Answer

Examples of covered procedures include:
 • Cardiac surgery
 • Spinal fusion
 • Bariatric surgery
 • Organ transplants
 • Cancer treatment
 • Pediatric specialty care
 • For a full list, which is always growing, click here.(https://www.accarenthealth.com/)

If your treatment requires travel, reasonable accommodation expenses will be covered, allowing you to concentrate fully on your health and recovery.

Question 3

Why Use Accarent?

Accepted Answer

• Access to top-rated hospitals and specialists
 • No deductibles, copays, or surprise bills
 • Dedicated support from the Accarent team every step of the way
 • A better experience for serious health concerns—done right the first time

Question 4

How do I Get Started?

Accepted Answer

When your doctor recommends a surgery or procedure, first contact your Lacher Healthcare Advocate, Stephanie Cassel, at 267-498-0600 or stephanie@lacherinsurance.com.(stephanie@lacherinsurance.com) Stephanie can help you navigate the process to determine if your surgery or procedure is covered under Accarent Health. If you would like to explore self-service options, please follow the steps below.

There are three ways to begin the service search:
1. Go to https://www.accarenthealth.com.(https://www.accarenthealth.com/.)
2. To search by service: begin with "Search Services".
3. To search by categories of offered services: begin by "Search Our Medical Care Specialties".
4. To search by provider: begin with "Search Our Network of Providers".

Search Services:

https://static.wixstatic.com/media/51ffe3_b7e69da9de324103bce82612f523b203~mv2.png

Search Offered Services:

https://static.wixstatic.com/media/51ffe3_40c27064f3584f9faaae6ced3c1c541c~mv2.jpg

Search By Provider:

https://static.wixstatic.com/media/51ffe3_c16983fd5091479686c21da06f32d2cb~mv2.png

If you want to search by Service...
First select the Patient Type, either Adult or Child. The age threshold for adult or child may differ for each provider.

https://static.wixstatic.com/media/51ffe3_5e053cec0b1245aabfb6b6d3a1ff5681~mv2.png

Next enter service type.

https://static.wixstatic.com/media/51ffe3_8700bcc4cb764673952eaa87f5c46cfa~mv2.png

Next enter service code.

https://static.wixstatic.com/media/51ffe3_7bcf79984f6a472c9c3139bad2e4f98a~mv2.png

Next enter your location.

https://static.wixstatic.com/media/51ffe3_f0ef40760b5a4c2c98913df88744a5f7~mv2.png

Next hit "Find Results".

https://static.wixstatic.com/media/51ffe3_9bbb9a213e324edab3b7f268157a570d~mv2.png

After user registration and login prices can be viewed.

https://static.wixstatic.com/media/51ffe3_e8872068e2c44d4799acb13f9ae78a50~mv2.png

Question 5

What is the Contact Information?

Accepted Answer

​If you’re facing a complex medical procedure or want to explore your options, Accarent is here to help.
 • Go to www.accarent.com (https://www.accarenthealth.com/)to search available surgeries and provider locations
 • Call 1-833-931-1221 to speak with an Accarent care coordinator